Listen. Score. Cluster. Activate.
Four stages that turn a billion customer complaints into a single actionable founder workflow.
The pipeline
Every saved idea inside Painbase travels through these four stages — automatically, every 1–3 hours, with no human in the loop until you decide to act.
Listen
Painbase ingests live mentions across a dozen-plus public sources where customers actually vent. Reddit (50+ subreddits), the App Store, Google Play, Reclame Aqui, Hacker News, IndieHackers, Product Hunt, TabNews, GitHub Issues, Trustpilot, and the open web via Exa semantic search. No surveys, no panels, no synthesised personas — just raw signal.
You see what the market is actually saying, not what an agency tells you it's saying. Bias-free input.
Score
Every mention is scored on three dimensions: pain intensity (how angry is the customer), recurrence (how often does this exact complaint repeat), and signal-to-noise (is this a real problem or a one-off rant). The score determines whether the mention surfaces in your feed or gets filtered to the long tail.
Your time goes to the loudest, most validated pain — not to every random complaint. The signal is pre-filtered.
Cluster
Recurring complaints across sources are grouped into a single pain pattern. If 12 people on Reddit, 47 reviews on the App Store, and 31 Reclame Aqui posts all complain about the same thing in different words, Painbase collapses them into one entry with a recurrence score and a representative quote.
You get the seed of a startup idea, not a stream of disconnected complaints. The pattern is the product.
Activate
Save an idea and Painbase generates a four-document Build Kit, tailored to that exact pain pattern: a SKILL.md spec for Claude Code or Cursor, a 7-day validation plan, a competitor map, and a customer-discovery interview script. The toolkit is the difference between 'cool data' and 'I shipped something this weekend.'
Pain → prototype in one session. No more 'what do I do with this?' staring at a dashboard.
The Build Kit, in detail
Every saved idea ships with four markdown documents. Each one is generated against the specific pain pattern you saved — not a template — so the language, audience, and competitors are already calibrated.
Agent spec
Claude Code / Cursor-compatible markdown. Drop it into your agent's working directory and it knows the problem statement, audience, success criteria, constraints, and the 7–12 concrete steps to ship a first prototype.
7-day cheapest-test playbook
Hypothesis + R$200 paid-traffic test + survey (5–7 questions) + landing-page copy (headline + sub + CTA) + kill criteria. Built so you can ship the test the same day you save the idea.
Competitor map
3–5 direct competitors (Brazilian + global), 2–3 indirect substitutes, and a paragraph naming the specific gap you can exploit. Pulled from Painbase's own ingest data — these aren't theoretical companies, they're the ones already showing up in the same channels as the pain.
Customer interview script
8–12 questions mixing past-behaviour discovery and willingness-to-pay tests, plus an anti-bias note. Built on the Mom Test framework so you don't end up with false positives.
Why this beats the alternatives
vs surveys / focus groups: people lie to surveyors. They tell the truth on Reddit at 2am. Painbase listens to the 2am version.
vs Google Trends: Trends tells you what people search. Painbase tells you what they are angry about. The first is a signal of curiosity; the second is a signal of willingness to pay.
vs scraping it yourself: a single subreddit + a single app review channel takes a weekend to wire. A dozen sources across two locales with deduplication, scoring, and clustering takes a quarter. Painbase is that quarter, already done.
vs ChatGPT brainstorms: an LLM generates plausible ideas. Painbase generates validated ideas — the difference between "this could be a startup" and "these 312 people are actively complaining about this right now."
Every idea you save has receipts.
We don't surface anything that doesn't trace back to a real person on a real channel complaining about a real thing. Every problem card links to the source. If we can't show you the receipts, we don't ship the idea.
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